Complaints

Complaints Policy:

If you wish to register a complaint, please contact us in writing or by telephone to the following:

Address: The Complaints Officer, Cornerstone Finance, Unit E Copse Walk, Cardiff Gate Business Park, Cardiff, CF23 8RB.

Telephone: 02921 660 550

If you cannot settle your complaints with us, you may be entitled to refer it to the Financial Ombudsman Service who can be contacted at:

Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR

Telephone: 0800 0234 567